Terms of Use

Your use of this website is subject to your agreement to the following, and all applicable laws.

The information, documentation, software, products, and services contained on this website are provided “as is” without any warranty of any kind. RiotPlan and its suppliers and partner companies disclaim all warranties relating to the information, documentation, software, products, and services contained on this website, express or implied, including, but not limited to, any warranties against infringement of third party rights, merchantability, and fitness for a particular purpose. By accessing the Information (“Information”) presented in this website, each user waives and releases RiotPlan from any and all claims relating to the usage of Information made available through this website, to the extent permitted by law. To the extent permitted by law, RiotPlan’s liability for any such claims for which its liability cannot be excluded is limited, at RiotPlan’s option, to: (a) in the case of goods, replacing the goods, supplying equivalent goods, or paying the cost of replacing the goods or supplying equivalent goods; or (b) in the case of services, supplying the services again or paying the cost of supplying the services again.

You may download material displayed on this site for personal, non-commercial use only. You must retain all copyright notices on all downloaded material.

Reproduction, communication to the public, publication, distribution, transcription, or translation into any language in any form or by any means without the express written permission of RiotPlan is prohibited, except as allowed under international copyright laws.

Where links are provided to external internet sites, these external information sources are outside RiotPlan’s control. It is the responsibility of the user to make decisions about the accuracy, currency, reliability and correctness of information found. RiotPlan does not endorse, sponsor or approve any such websites or any content on them, nor do we provide any warranty or take any responsibility for any aspect of those websites or their content. The information provided on this website is subject to change without notice.

Copyright Notice

Unless otherwise indicated, RiotPlan reserves all copyright in the content and design of this website and all materials available for download from this website. RiotPlan owns all such copyright or uses it under applicable law. Apart from any use permitted under international copyright laws, you may not reproduce, transmit or broadcast any part of this web site irrespective of format without the prior written consent of RiotPlan.

Trademarks

RiotPlan, RiotPlan Australia, and the RiotPlan logo are trademarks or registered trademarks of RiotPlan. All other company, product, or services names may be trademarks or registered trademarks of their respective owners and are used to their credit.

Terms of Engagement

Our contract

When you place an order to engage RiotPlan to produce a business plan for you, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a business plan which is accepted by us when we send e-mail confirmation to you that we’ve (the “Order Confirmation E-mail”). That acceptance will be complete at the time we send the Order Confirmation E-mail to you.

Delivery

Please note that while RiotPlan will endeavour to meet all deadlines, we cannot guarantee delivery on any specific date. As we process your order, we will inform you by e-mail if any delays are expected.

Payment Terms

Our standard payment terms are upfront payment in full before we begin your project. Payment may be made by credit card or direct deposit. In the case of a direct deposit into our bank account, we require a receipt from your electronic banking service to show that payment has been made. This enables us to begin planning without waiting for the transfer to be processed.

Service Availability

Despite our best efforts to service every order, the situation may from time to time arise when RiotPlan may be inundated with orders and may be unable to provide a timely service. In such cases we will contact you to let you know that we are experiencing higher than average demand. In such cases we will release you from your contractual obligations. It shall be left for the customer in such a case to decide whether to wait for our consultants to become available or to use an alternative service.

Revisions

Should your plan require revision, RiotPlan will revise your finished plan once only. You must provide specific instructions as to the revision required within seven working days of your business plan being electronic delivered to you. All subsequent revisions will incur a consulting fee which will be calculated based on the scale of the revisions needed.

Cancellations

Due to the speed of our service, canceled orders will be subject to 50% of your fee (your fee is our standard price less any applicable discounts) if the cancellation is made in the first 72 hours after ordering. Cancellations made after 72 hours but before invoicing will be subject to 75% of your fee, with payment falling due on the day of cancellation.

Electronic communications

When you visit RiotPlan’s website or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Losses

RiotPlan will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the provision of services by us to you was formed.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Terms of Sale at any time. You will be subject to the policies and Terms of Sale in force at the time that you use the website or that you order services from us, unless any change to those policies or these terms is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these terms is deemed invalid, void, or for any reason unenforceable, that term will be deemed severable and will not affect the validity and enforceability of any remaining term. RiotPlan reserves the right to change any pricing without prior notice.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of Australia. You agree, as we do, to submit to the non-exclusive jurisdiction of the Australian courts.